AGB – Floating Hide

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Fundamental Provisions

(1) The following General Terms and Conditions apply to contracts that you conclude with us as the provider (SCHATECH Gerhard Schaffer) via the website www.floating-hide.com. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby objected to. (2) A consumer in the sense of the following regulations is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity. An entrepreneur is any natural or legal person or a legal partnership that acts in the exercise of its independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of the Contract

(1) The subject matter of the contract is the sale of goods. (2) Already by placing the respective product on our website, we submit a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description. (3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the “shopping cart”. You can call up the “shopping cart” via the corresponding button in the navigation bar and make changes there at any time. After clicking the button “Checkout” or “Proceed to order” (or similar designation) and entering the personal data as well as the payment and shipping conditions, the order data is finally displayed as an order overview. If you use an instant payment system (e.g., PayPal) as a payment method, you will either be directed to the order overview page in our online shop or redirected to the website of the instant payment system provider. If you are redirected to the respective instant payment system, you make the corresponding selection or entry of your data there. Finally, the order data is displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop. Before submitting the order, you have the option to check the information in the order overview again, change it (also via the “back” function of the internet browser), or cancel the order. By submitting the order via the corresponding button (“Order with obligation to pay”, “Buy” / “Buy now”, “Place order with costs”, “Pay” / “Pay now” or similar designation), you legally declare the acceptance of the offer, whereby the contract is concluded. (4) Your inquiries for the creation of an offer are non-binding for you. We will submit a binding offer to you in text form (e.g., by email), which you can accept within 5 days (unless a different period is stated in the respective offer). (5) The order processing and the transmission of all information required in connection with the conclusion of the contract are partly automated by e-mail. You must therefore ensure that the e-mail address you have deposited with us is correct, that the receipt of the e-mails is technically ensured, and in particular is not prevented by SPAM filters. (6) If you make use of your right of termination according to § 648 sentence 1 BGB (German Civil Code), we can demand a lump-sum compensation of 10% of the agreed remuneration if the execution has not yet begun. However, this only applies if a statutory right of withdrawal exists, and you make use of your right of termination only after the expiry of the withdrawal period. You reserve the right to prove that no or substantially lower costs have actually been incurred by us.

§4 Special Agreements on Offered Payment Methods

(1) Payment via “PayPal” / “PayPal Checkout” If a payment method offered via “PayPal” / “PayPal Checkout” is selected, the payment is processed by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The individual payment methods via “PayPal” are shown to you under a correspondingly designated button on our website and during the online ordering process. “PayPal” may use further payment services for payment processing; insofar as special payment terms apply for this, you will be informed of this separately. Further information on “PayPal” can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full. (2) Payment via “Stripe” If a payment method offered via “Stripe” is selected, the payment is processed by the payment service provider Stripe Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; “Stripe”). The individual payment methods via “Stripe” are shown to you under a correspondingly designated button on our website and during the online ordering process. “Stripe” may use further payment services for payment processing; insofar as special payment terms apply for this, you will be informed of this separately. Further information on “Stripe” can be found at https://stripe.com/de.

§ 5 Right of Retention, Retention of Title

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship. (2) The goods remain our property until the purchase price has been paid in full. (3) If you are an entrepreneur, the following also applies: a) We reserve title to the goods until all claims from the current business relationship have been fully settled. Pledging or assignment by way of security is not permitted before the transfer of ownership of the reserved goods. b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice amount that accrue to you from the resale, and we accept the assignment. You remain authorized to collect the claim. However, if you do not properly meet your payment obligations, we reserve the right to collect the claim ourselves. c) In the event of combination and mixing of the reserved goods, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing. d) We undertake to release the securities to which we are entitled at your request insofar as the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released is incumbent on us.

§ 6 Warranty

(1) The statutory liability for defects applies. (2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as quickly as possible. Failure to comply with this has no effect on your statutory warranty claims. (3) Insofar as a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of this by us before submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties. (4) Insofar as you are an entrepreneur, the following applies deviating from the above warranty regulations: a) Only our own information and the manufacturer’s product description are considered agreed as the quality of the goods, but not other advertising, public promotions, and statements by the manufacturer. b) In the event of defects, we shall provide a warranty at our discretion either by repair or replacement delivery. Should the remedy of the defect fail, you can, at your option, demand a reduction in price or withdraw from the contract. The remedy of the defect is deemed to have failed after the second unsuccessful attempt, unless something else arises in particular from the nature of the goods or the defect or the other circumstances. In the case of repair, we do not have to bear the increased costs incurred by bringing the goods to a location other than the place of performance, provided that the move does not correspond to the intended use of the goods. c) The warranty period is one year from the delivery of the goods. The shortening of the period does not apply:

for damages culpably caused by us from injury to life, body, or health and for other damages caused intentionally or by gross negligence;
insofar as we have fraudulently concealed the defect or assumed a guarantee for the quality of the item;
for items that have been used for a building in accordance with their usual use and have caused its defectiveness;
for statutory recourse claims that you have against us in connection with rights regarding defects.

§ 7 Choice of Law

(1) German law applies. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state of the consumer’s habitual residence is not withdrawn (principle of favorability). (2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

Customer Information

1. Identity of the Seller

SCHATECH Gerhard Schaffer
Heliosallee 96
4030 LINZ
Austria
Phone: 0660 88 66 800
Email: shop@floating-hide.com

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the Conclusion of the Contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the regulations “Conclusion of the Contract” of our General Terms and Conditions (Part I.).

3. Contract Language, Storage of the Contract Text

3.1. The contract language is German. 3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser’s print function. After receipt of the order by us, the order data, the legally prescribed information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email. 3.3. In the case of quotation requests outside of the online shopping cart system, you will receive all contract data sent to you in text form as part of a binding offer, e.g., by email, which you can print out or save electronically.

4. Essential Characteristics of the Goods or Service

The essential characteristics of the goods and/or service can be found in the respective offer.

5. Prices and Payment Modalities

5.1. The prices listed in the respective offers and the shipping costs are total prices. They include all price components, including all applicable taxes. 5.2. The incurred shipping costs are not included in the purchase price. They can be accessed via a correspondingly designated button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you in addition, unless free shipping is promised. 5.3. If the delivery is made to countries outside the European Union, further costs may arise for which we are not responsible, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees of credit institutions), which are to be borne by you. 5.4. Incurred costs of money transfer (transfer or exchange rate fees of credit institutions) are to be borne by you in cases where the delivery is made to an EU member state but the payment was initiated outside the European Union. 5.5. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer. 5.6. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are due for immediate payment.

6. Delivery Conditions

6.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer. 6.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment. If you are an entrepreneur, the delivery and shipment are at your risk.

7. Statutory Liability for Defects

The liability for defects is governed by the regulation “Warranty” in our General Terms and Conditions (Part I).

8. Termination

8.1. Information on the termination of the contract and the termination conditions can be found in the regulations on “Assembly Services” in our General Terms and Conditions (Part I) and in the respective offer.

These GTC and customer information were created by the lawyers of Händlerbund specializing in IT law and are permanently checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. You can find more information on this at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

Last update: October 28, 2025